HealAway Privacy Policy
Effective Date: 2024
At HealAway, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (https://heal-away.com/) (the “Website”).
Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can identify you, such as your name, email address, phone number, postal address, and medical history. We collect this information when you fill out forms on our website, contact us, or book an appointment.
- Non-Personal Information: This includes information that cannot be used to identify you, such as your IP address, browser type, operating system, and website usage data. We collect this information through cookies and other tracking technologies.
How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our services
- To communicate with you, respond to your inquiries, and provide customer support
- To personalize your experience on our website
- To send you marketing communications about our services (if you have opted in)
- To analyze website usage and improve our content
- To protect against fraud and unauthorized access
- To comply with legal obligations
Disclosure of Your Information
We may disclose your information to the following third parties:
- Service Providers: We may share your information with service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. These providers are obligated to protect your information.
- Medical Professionals: We may share your medical information with healthcare providers in Egypt to arrange your treatments and procedures.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Choices
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. You can also control the use of cookies through your browser settings.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].